The window for claims is nearly closed and it's worth checking that the RPA have received them. Also, from my conversations with the RPA, it's worth noting...

• The check box for receipt notifications isn't being acted on
• The ES specific Agent Authorisation form isn't actually required, it's being done from the RPA website permissions
• Beware putting any signatures on you email submissions, particularly if they contain Facebook/Twitter icons, they are causing black pages at the other end and making it difficult for the RPA to see the applications